Pyper Medical Services was founded in 2010, to streamline medicolegal work, providing better liaison and faster turnaround times in clinical negligence cases. Our experts are accredited consultants at the top of their field, who are experienced in writing comprehensive, court compliant reports, covering a broad spectrum of expertise.

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Privacy Policy

PRIVACY NOTICE

Last updated 20th April 2021 

Thank you for choosing to be part of our community at Pyper Medical Services Limited (“Company“, “we“, “us“, “our“). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at dpo@pypermedical.co.uk. 

When you visit our website https://pypermedicalservices1-co-uk.stackstaging.com/  (the “Website“), and more generally, use any of our services (the “Services“, which include the Website), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately. 

This privacy notice applies to all information collected through our Services (which, as described above, includes our Website), as well as, any related services, sales, marketing or events. 

Please read this privacy notice carefully as it will help you understand what we do with the information that we collect. 

 

  1. WHAT INFORMATION DO WE COLLECT?

In Short: We collect personal information that you provide to us. 

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Website or otherwise when you contact us. 

The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make and the products and features you use. The personal information we collect may include the following: 

Personal Information Provided by You. We collect names; phone numbers; email addresses; mailing addresses; job titles; and other similar information. 

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information. 

Information automatically collected 

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Website. 

We automatically collect certain information when you visit, use or navigate the Website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Website and other technical information. This information is primarily needed to maintain the security and operation of our Website, and for our internal analytics and reporting purposes. 

Like many businesses, we also collect information through cookies and similar technologies. 

The information we collect includes: 

Log and Usage Data. Log and usage data is service-related, diagnostic, usage and performance information our servers automatically collect when you access or use our Website and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings and information about your activity in the Website(such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called ‘crash dumps’) and hardware settings). 

  1. HOW DO WE USE YOUR INFORMATION?

In Short: We process your information for the fulfillment of our contract with you, compliance with our legal obligations, your consent and/or for purposes based on legitimate business interests. 

We use personal information collected via our Website for a variety of business purposes described below. We process your personal information for these purposes in order to enter into or perform a contract with you, with your consent, for compliance with our legal obligations and/or reliance on our legitimate business interests. We indicate the specific processing grounds we rely on next to each purpose listed below. 

We use the information we collect or receive: 

  • To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies. 
  • To protect our Services. We may use your information as part of our efforts to keep our Website safe and secure (for example, for fraud monitoring and prevention). 
  • To enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract. 
  • To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond. 
  • To deliver and facilitate delivery of services to the user. We may use your information to provide you with the requested service. 
  • To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services. 
  1. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, to fulfil contract obligations or legal requirements. 

We may process or share your data that we hold based on the following legal basis: 

  • Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose. 
  • Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract. 
  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements). 
  • Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved. 
  • Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests. 

More specifically, we may need to process your data or share your personal information in the following situations: 

  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. 
  • Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services and customer service. We may allow selected third parties to use tracking technology on the Website, which will enable them to collect data on our behalf about how you interact with our Website over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, pages or features, and better understand online activity. Unless described in this notice, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes. We have contracts in place with our data processors, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct. 
  1. WHO WILL YOUR INFORMATION BE SHARED WITH?

In Short: We only share information with the following third parties. 

We only share and disclose your information collected from this website with the following third parties. We have categorized each party so that you may be easily understand the purpose of our data collection and processing practices. If we have processed your data based on your consent and you wish to revoke your consent, please contact us using the contact details provided in the section below titled “11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?“. 

  • Content Optimization – Google Site Search 
  • Web and Mobile Analytics – Google Analytics 
  • Website Hosting – WordPress.com 
  1. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information. 

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice. 

  1. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law. 

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). The retention period is held in our Record of Processing Activities document. 

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible. 

  1. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures. 

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk. You should only access the Website within a secure environment. 

  1. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age. 

We do not knowingly solicit data from or market to children under 18 years of age. By using the Website, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Website. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at dpo@pypermedical.co.uk. 

  1. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: In the UK, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time. 

In the UK you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please contact us at dpo@pypermedical.co.uk. We will consider and act upon any request in accordance with applicable data protection laws. 

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent. 

If you are resident in the UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority the ICO here https://ico.org.uk/.  

If you are a resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm. 

If you are a resident in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html. 

Cookies and similar technologies: Please see our cookie policy on our website. 

  1. 10. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws. 

We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information. 

  1. 11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at dpo@pypermedical.co.uk or by post to: 

Pyper Medical Services Limited 

Hareswith Cottage 

West Chiltington Road 

Storrington, West Sussex RH20 4BP 

United Kingdom 

 

  1. 12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please email dpo@pypermedical.co.uk. We will respond to your request within 30 days. 

Ruth Mason
Consultant Obstetrician
pms@pypermedical.co.uk
+44 1903 741154

Ruth Mason joined Pyper Medical Services in 2016 and has completed the Cardiff University Bond Solon Civil Expert Witness certificate. She is a Consultant Obstetrician at Western Sussex Hospitals NHS Foundation Trust, in post since 2010. She has a broad experience of all aspects of Obstetrics including Risk Management, Intrapartum Management and Fetal USS.

Ruth Mason obtained her medical degree at the University of Edinburgh. She completed an MD in Fetal Immunology at the University of London / Imperial College before commencing her Registrar rotation in the Wessex Deanery. During her training she was awarded the RCR/RCOG Diploma in Fetal Ultrasound Scanning. She became a Member of the Royal College of Obstetricians & Gynaecologists in 2006 and was elevated to Fellow in 2019.

Ruth was appointed as Labour Ward Lead Consultant at Western Sussex Hospitals NHS Foundation Trust Worthing Hospital in 2010 and led the unit to achieve CNST level 1, 2 and 3 in sequential years, a feat never previously achieved by an Acute NHS Trust. Risk Management reviews sparked her interest in the medico-legal sector leading to her joining Richard at Pyper Medical Services to provide expertise on Obstetric cases in 2016. She completed the Cardiff University, Bond Solon Civil Expert Certificate and has used this to inform her reports and court appearances.

Ruth now regularly acts as Expert Witness for HM Coroner in cases involving Intrapartum and Early Neonatal deaths (with corresponding court experience).

Having undertaken a project looking at the importance of medical record keeping as a junior doctor, Ruth has been influential in improving the approach to record keeping at Worthing Hospitals as part of her role as RCOG college tutor, a post she held for 8 years. As tutor she gained extensive experience supporting trainees with root cause analysis investigations into pregnancy cases. The majority of her clinical care now comprises the management of complex pregnancies including the use of ultrasound to support these pregnancies.

Outside work Ruth plays hockey for a local club, now also managing the junior team and enjoys skiing with her family in the winter.

Click to view Ruth’s CV

Specialty: Consultant Obstetrician

Degrees: MD MRCOG

Rahila Khan
Consultant Obstetrician & Gynaecologist

pms@pypermedical.co.uk
+44 1903 741154

Rahila Khan joined Pyper Medical Services in 2021 and has completed `Expert Report Writing course’ of InSpire MediLaw. Her current post is Consultant Obstetrician and Gynaecologist at University Hospitals Sussex NHS Foundation Trust. Since 2010, she has been the lead in Maternal Medicine and Diabetic pregnancy at Worthing Hospital with broad experience in all aspects of Obstetrics and Gynaecology, including high-risk pregnancies and intrapartum management.

She obtained her medical degree from Dhaka Medical College Hospital, Bangladesh, and moved to UK for higher training in 1989. She became the member of RCOG in 1993. She then enrolled in a Fellowship Programme in Maternal Fetal Medicine at University of Connecticut Health Centre, USA, which included management of complex cases and obstetric ultrasound scanning.

After completion of the Fellowship, she worked as an Assistant Professor in O&G at BIRDEM General Hospital (Bangladesh Institute of Research and Rehabilitation in Diabetes, Endocrine and Metabolic disorders) and used her UK and USA experience to improve care in complex cases. She was the lead in establishing epidural analgesia in labour at BIRDEM.

Rahila is an excellent team player, who can adapt to new situations, and this was the key factor which helped her to blend in with the different systems of working in UK, USA, and Bangladesh. This has given her extensive experience of O&G in 3 continents and different perspectives on treatment.

She has always had a special interest in audit and many recommendations from studies have been implemented in clinical practice to improve care and patient safety. She has been the principal investigator of several multi-centre research projects.

In her present post, she established a Maternal Medicine clinic to treat pregnant women with complex medical conditions and liaise with tertiary centres. She is also the lead for Diabetic Pregnancy and runs the joint antenatal clinic with a consultant endocrinologist.

Women with abnormal or traumatic experiences are seen in a postnatal debrief clinic and these cases are often discussed in Obstetric Risk Review meetings and presented in ‘Joint Perinatal Meetings’, developing her interest in risk management. Reflection on these cases, and several obstetric serious incident reviews, have led to an interest in medico-legal work.

Outside work, Rahila enjoys singing and has participated in various cultural programmes. Her hobbies include gardening and painting.

Click to view Rahila’s CV

Specialty: Consultant Obstetrician & Gynaecologist

Degrees: MBBS, MD, FRCOG

Richard Pyper
Director & Consultant Gynaecologist

pms@pypermedical.co.uk
+44 1903 741154

A career obstetrician and gynaecologist from the start, Richard sought a broad experience of general surgery as a basis for specialist training in gynaecological surgery. His training was in London, starting at the Middlesex Hospital, St Mary’s Hospital, Queen Charlotte’s Hospital, Guys Hospital and then as Senior Registrar at St Bartholomew’s Hospital.

He was appointed as an NHS Consultant to Western Sussex Hospitals in 1992. He was Clinical Director for 6 years until 1998 and was Chairman of the Labour Standing Committee from 1999 to 2003.

Enjoying the intellectual challenges of being the Clinical Tutor for the Royal College of Obstetricians and Gynaecologists (RCOG) on behalf of the hospital from 2004 to 2012, Richard expanded into the medico-legal sector where he now runs a busy practice. He has been an Expert Witness since 1994 and has prepared more than 900 reports on a wide variety of subjects for both claimants and defendants. He was instructed as a Single Joint Expert in the Liverpool Urogynaecology litigation from 2011-2014 and wrote 90 reports on Breach, Causation, Condition and Prognosis after consultations with each patient.

Consultations with clients for Condition and Prognosis reports take place in the local private hospital in Sussex. Richard undertakes 30 medicolegal conferences per year with solicitors and barristers and has attended court on 12 occasions. Richard’s aim is to contribute towards rising standards of clinical care, and he is dedicated to improving patient safety through risk management and training. He enjoys teaching and training junior doctors in both clinical practice and surgery.

Outside of work, his hobbies include skiing, hiking in the alps and playing strategy board games with his family.

Click to view Richard’s CV

Specialty: Director & Consultant Gynaecologist

Degrees: MB BChir, FRCS(Ed), FRCOG

Training: Cambridge University